Shipping policy
SHIPPING
Orders are generally shipped within 5–10 business days using UPS (Domestic & US) or DHL Express (International). Rates may vary and will be determined upon checkout.
DOMESTIC (CANADA) SHIPPING
Shipping charges for your order within Canada will be calculated and options displayed at checkout. For shipping within Canada, we offer the following options by UPS:
- UPS Express (1–2 days)
- UPS Standard (7–10 days)
Please ensure a valid shipping address (no PO Boxes), name, email, and phone number are provided at time of checkout.
UNITED STATES SHIPPING
Shipping charges for your order to the US will be calculated and options displayed at checkout. For shipping to the US, we offer the following options by UPS:
- UPS Worldwide Expedited (3–5 days)
- UPS Standard (5–10 days)
Please ensure a valid shipping address (no PO Boxes), name, email, and phone number are provided at time of checkout.
US orders are shipped DAP (Delivered At Place) and you are responsible for all US import tariffs, duty, taxes, brokerage fees, VAT etc into the United States.
INTERNATIONAL SHIPPING
We offer international shipping to most countries (see list below) via DHL Express. International orders are shipped with Incoterms DAP (Delivered At Place). You are responsible for all duties, taxes, brokerage fees, VAT, etc. applicable in your country.
Please ensure a valid shipping address (no PO Boxes), name, email, and phone number are provided at time of checkout, as DHL Express will contact you to arrange for import and payment, if applicable, of duties and taxes.
Shipping To:
Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Chile, China, Colombia, Croatia, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, India, Ireland, Israel, Italy, Japan, Malaysia, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, United Arab Emirates, United Kingdom, Uruguay, Venezuela, Vietnam.